If you do anything with the public — provide services, own a business or publish pet-related articles on websites — you’re going to come across a person or two who doesn’t like everything you’re doing, and they’re bound to complain about it. For Luke Wormald, owner of Vinyl Destination, a record store in Tauranga, New Zealand, that complaint initially came in the form of a message to the store’s Facebook page. It had nothing to do with Vinyl Destination’s inventory, but everything to do with the store’s resident cat, Calloway.
Wormald told the New Zealand Herald that the message stated, “You shouldn’t be allowed to do it” and “This is terrible. This is a cat in a place where you sell food.”
The person making the complaint also stated that having the cat in the store was unprofessional and disgusting, Wormald added.
The “food” in reference was the coffee customers can get to go. Wormald told the paper that he pretty much told the person to get a life prompting “a call from the council saying they’ve had an anonymous phone call complaining about the cat.”
Shortly after, Wormald posted about the ordeal on the store’s Facebook page, offering three things the person complaining should know: “Legally all cafés are allowed to have a cat on the premises for the purpose of rodent control; we don’t sell food and our coffee is takeaway only; pretty hard for [Calloway] to sneeze on your flat white that way [and] everyone loves Calloway.”
He wasn’t wrong. The Tauranga City Council visited the store, saying it was not in violation of Food Act 2014, which according to the New Zealand Herald, states that “Animals must not be allowed in any area used for the processing and handling of food. Pet animals may — at the discretion of the business — be allowed in customer areas provided food on display is protected from contamination.”
Based on the comments on Vinyl Destination’s Facebook page, the customers really do love Calloway.